The Metropolis of Cheyenne is transitioning to on-line purposes for licenses and permits. The Metropolis Clerk Division is at the moment accepting on-line purposes. Efficient Monday, March 20, 2023, the Planning & Improvement Division will even settle for on-line purposes. With the shift to digital options, the Metropolis has created a web-based assist heart and FAQ webpages to assist constituents with this transition in doing enterprise.
The web assist heart is out there at www.cheyennecity.org/OpenGovHelp and gives step-by-step guides to create an OpenGov profile, make a web-based cost, and how one can view an energetic utility. The FAQ web page is out there at www.cheyennecity.org/FAQ to reply frequent questions constituents might have when working with the Constructing, Metropolis Clerk, Engineering, or Planning & Improvement Division. These sources are additionally out there beneath the Useful Guides and Hyperlinks part on the Metropolis’s OpenGov portal.
A pc kiosk is out there within the Metropolis Clerk’s workplace (2101 O’Neil Ave., room 101) with one other kiosk out there on the second ground close to the Planning and Improvement workplace (2101 O’Neil Ave., room 202). These kiosks can be found to assist these needing help from employees to create an OpenGov profile and/or full a web-based utility.
The Metropolis’s new on-line portal – powered by cloud software program supplier OpenGov — is out there at cheyennewy.viewpointcloud.com/. The portal can be accessible on the homepage of www.cheyennecity.org by clicking on the Licenses and Permits icon. Along with the useful resource hyperlinks offered above, extra data on how one can make the most of the platform will be discovered under.
With this transfer, the Metropolis goals to streamline the appliance course of for constituents and meet the enterprise wants in an ever-increasing digital world. With paper purposes shifting to a factor of the previous, constituents can apply for licenses and permits on-line, talk immediately with employees, and stay apprised of their utility standing and development from begin to end.
For a short video overview of OpenGov’s licensing and allowing cloud software program, click on right here.
Based in 2012, OpenGov is an industry-leading authorities software program firm offering native authorities cloud companies for Budgeting & Planning, Citizen Companies (allowing and licensing), Procurement, and Reporting & Transparency. OpenGov’s software program is constructed to satisfy the distinctive wants of the general public sector. With software program that streamlines the enterprise of presidency, protects clients from danger, drives collaboration, and promotes transparency, OpenGov presents the main multi-tenant software program to modernize public administration. To study extra, go to www.opengov.com
What’s Viewpoint Cloud?
ViewPoint Cloud is the software program program that powers the Metropolis of Cheyenne’s on-line allowing heart. It is part of OpenGov. With this method, it is possible for you to to submit a web-based utility from anyplace, 24/7, monitor the standing of the appliance on-line, obtain notifications by way of e mail as your utility is reviewed and processed, request inspections, talk with inspectors or employees, and obtain paperwork.
How lengthy is it going to take to use for a allow?
Just a few minutes. The primary utility might take just a few extra steps due to registering and activating your account after which studying the brand new course of. However after that, it’ll be even faster!
How do I observe together with the development of my utility?
As soon as an utility is submitted, the applicant will probably be notified by way of e mail if any extra motion is required. This contains receiving an e mail to pay for an utility, if employees feedback on an utility, or if extra paperwork are wanted for the appliance. You may as well log into your account 24/7 to see what departments have accomplished your utility evaluation, what departments are at the moment reviewing, and what departments have but to evaluation.
How do I join to make use of Viewpoint?
Go to the web site: cheyennewy.viewpointcloud.com/
1. Within the higher right-hand nook, click on “Join”.
2. Enter your e mail deal with and enter what you want to your password to be. Be aware: passwords should have not less than eight (8) characters and embody one (1) higher case letter, one (1) decrease case letter, and one (1) digit. Go online. Please be aware: If you don’t keep in mind your credentials at any time, click on on “Don’t keep in mind your password?” to reset your data.
3. Return to the higher right-hand nook and click on the go surfing once more and choose profile. Full your profile by including your identify, telephone quantity, and deal with. You’ll solely want to finish your profile as soon as as it will likely be saved. Please be aware: You possibly can activate or off e mail notifications or reset your password. It is strongly recommended to go away e mail notifications turned on as you may be notified by e mail when speaking with the Metropolis.
4. When you’re logged in, observe the steps on every web page to finish the purposes.
Who do I contact for questions on utilizing the web portal?
Please contact the division to which you submit purposes to.